1. |
How much space does a bounce house require? |
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Most of our bounce houses are 15'x15' and require a three foot "safety space" to surround the unit. At a minimum, an 18'x18' clearance is necessary.
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| 2. |
What type of Weather can the Units be used in? |
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We always reserve the right to cancel (We will refund your deposit) a reservation if there is severe weather such as Heavy Rains or Wind gusts over 25 MPH. However, if weather conditions are marginal when we drop off the unit, and you decide to keep the unit, we do not recommend any of our units in bad weather.
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| 3. |
How much is it to rent a bounce house? |
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We rent bounce houses according to rental duration and the day of the week. Our web site has been designed to provide you with as much information as possible to help you with your reservation.
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| 4. |
Can I pick up and set up the unit myself? |
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No. Since safety is our utmost concern, we require that our personable staff installs all units, check them for safe operation, and review all the necessary safety instructions with the person renting the unit and anyone that will be involved in supervising the operation of the bounce house.
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| 5. |
How soon in advance should I reserve my unit? |
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We typically recommend that a bounce house be reserved three to six weeks in advance of the date needed. During the summer months, the most popular units are booked at least a month in advance and many weeks we have nothing to rent. Our recommendation is that you book as soon as you know the date you will need a bounce house. We have a very liberal cancellation policy and we always say "It is better to be safe, than sorry".
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| 6. |
Does the bounce house have to be set up on grass? |
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No, many of our units can be set up in the parking lots of preschools, shopping centers, churches and office buildings. Instead of anchoring the units to stakes in the ground, we anchor them with 60 lb. sand bags for your safety.
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| 7. |
Is your product insured? |
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Yes. All of our bounce house units are fully insured.
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| 8. |
How long can I rent a bounce house for? |
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We have several standard rental periods. These are 4 hour and all day rentals. However, if these do not fit your party needs, please contact us. We are very flexible and think you will find our rates affordable.
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| 9. |
Does an adult supervisor always have to be present? |
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Yes. During our safety review after the unit is set up, we make it clear that a supervisor must be present when anyone is in the unit to ensure its safe operation. The supervisor is there to help kids and individuals get in and out of the unit safely.
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| 10. |
What do you need to set up the unit? |
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All we really need is a relatively flat, open area that does not have any overhead obstructions and a power outlet within 50 feet of where the unit is to be set up. If no electricity is available, portable generators are available upon request.
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| 11. |
What happens when the unit is delivered? |
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When the unit is delivered, our Staff member will inspect the site where the unit is to be placed to ensure that it is free of any obstacles or hazards to the unit or anyone playing in it. Since the unit has to be anchored in some manner, we will inquire as to any underground sprinkler systems to make sure that our stakes do not puncture a hidden pipe. After the inspection, we will set-up the unit and review safe operating instructions.
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| 12. |
How do the kids get safely in or out of the bounce house? |
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All of our bounce houses have an inflated safety step that is an integral part of the unit. The step is slightly slanted so that they can crawl up into the unit and slide down exiting the unit.
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| 13. |
Should the blower stay on at all times? |
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Yes. There is really no need to turn off the blower. However, if you do need to turn off the unit for any reason, it is perfectly safe. Just make sure everyone has exited the unit.
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| 14. |
How often are the bounce houses cleaned? |
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After each use, our bounce houses are thoroughly vacuumed (even between the seams) to get dirt and debris out of the unit and wiped down with a disinfecting cleaner. We pride ourselves on delivering new, clean and attractive units for your enjoyment.
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| 15. |
Do you require a deposit? |
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Yes. A $50 security deposit is required to ensure that your bounce unit is reserved for your event. The security deposit is fully refundable as long as you abide by our cancellation policy.
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| 16. |
What types of payment do you accept? |
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We accept Cash, Checks, and Money Orders.
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| 17. |
Can a bounce house be set up indoors? |
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Yes, we do set-up our units indoors, assuming that the space is large enough to accommodate the unit.
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| 18. |
Can your units be rented late in the evening or over night? |
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Yes, we are very flexible concerning our rental periods. However, if we feel that the unit will not be safe in the late evening or over night, we reserve the right to deny such rentals.
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| 19. |
Do you have a cancellation policy? |
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Yes. We require a $50 deposit for any reservation of our bounce units. This deposit is fully refundable if you cancel the reservation 7 days prior to your rental date. Naturally, this does not apply to cancellations due to weather or unsafe conditions. |
